1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device
(computer, smartphone, or tablet) when you visit a website.
They help websites remember your preferences and improve your
experience.

Cookies contain information such as:

• Your language preference

• Login status

• Items in your cart

• Pages you've visited

Most websites use cookies. They're a standard part of how the
modern web works.

2. HOW STAYFLIX USES COOKIES

We use cookies to:

• Keep you logged in to your account

• Remember your preferences and settings

• Understand how you use our platform

• Improve our services and user experience

• Ensure security and prevent fraud

• Analyze website traffic and performance

We do NOT use cookies to:

• Sell your data to third parties

• Track you across unrelated websites

• Show you targeted advertising (currently)

3. TYPES OF COOKIES WE USE

3.1 STRICTLY NECESSARY COOKIES

These cookies are essential for our website to function.
Without them, you cannot use core features like logging in
or accessing your account.

You cannot opt out of these cookies.

Examples:

• Authentication cookies (keep you logged in)

• Security cookies (prevent fraud and attacks)

• Load balancing cookies (distribute traffic)

Duration: Session or up to 1 year

3.2 FUNCTIONAL COOKIES

These cookies remember your choices and provide enhanced
features. They improve your experience but are not essential.

Examples:

• Language preference

• Theme selection (dark mode, etc.)

• Recent properties viewed

• Dashboard layout preferences

Duration: Up to 1 year

You can disable these through your browser, but some features
may not work properly.

3.3 ANALYTICS COOKIES

These cookies help us understand how visitors use STAYFLIX.
We use this data to improve our platform.

Examples:

• Google Analytics (tracks page views, clicks, time on site)

• Session recording (understand user behavior)

• Performance monitoring (identify slow pages)

Data collected:

• Pages visited

• Time spent on pages

• Links clicked

• Device and browser information

• General location (city/country)

We do NOT collect:

• Personally identifiable information

• Sensitive personal data

• Guest payment information

Duration: Up to 2 years

Analytics provider: Google Analytics
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

3.4 MARKETING COOKIES (FUTURE)

Currently, we do NOT use marketing or advertising cookies.

If we introduce these in the future, we will:

• Update this Cookie Policy

• Request your consent

• Provide clear opt-out options

4. DETAILED COOKIE LIST

Below is a list of specific cookies we use:

STRICTLY NECESSARY COOKIES:

Cookie Name: stayflix_session
Purpose: Maintains your login session
Type: First-party
Duration: Session (deleted when browser closes)
Provider: STAYFLIX

Cookie Name: csrf_token
Purpose: Security - prevents cross-site request forgery attacks
Type: First-party
Duration: Session
Provider: STAYFLIX

Cookie Name: __stripe_sid
Purpose: Stripe payment processing (security)
Type: Third-party
Duration: 30 minutes
Provider: Stripe
Privacy Policy: https://stripe.com/privacy

Cookie Name: __stripe_mid
Purpose: Stripe fraud prevention
Type: Third-party
Duration: 1 year
Provider: Stripe
Privacy Policy: https://stripe.com/privacy

FUNCTIONAL COOKIES:

Cookie Name: stayflix_preferences
Purpose: Remembers your settings (language, theme, etc.)
Type: First-party
Duration: 1 year
Provider: STAYFLIX

Cookie Name: stayflix_timezone
Purpose: Displays times in your local timezone
Type: First-party
Duration: 6 months
Provider: STAYFLIX

ANALYTICS COOKIES:

Cookie Name: _ga
Purpose: Google Analytics - distinguishes users
Type: Third-party
Duration: 2 years
Provider: Google
Privacy Policy: https://policies.google.com/privacy

Cookie Name: _gid
Purpose: Google Analytics - distinguishes users
Type: Third-party
Duration: 24 hours
Provider: Google
Privacy Policy: https://policies.google.com/privacy

Cookie Name: _gat
Purpose: Google Analytics - throttles request rate
Type: Third-party
Duration: 1 minute
Provider: Google
Privacy Policy: https://policies.google.com/privacy

5. FIRST-PARTY VS THIRD-PARTY COOKIES

FIRST-PARTY COOKIES

• Set by STAYFLIX directly

• Used for essential functionality

• Only accessible by STAYFLIX

THIRD-PARTY COOKIES

• Set by external services (Google, Stripe)

• Used for analytics and payment processing

• May be accessible by those services

• Subject to their privacy policies

6. HOW TO CONTROL COOKIES

You have several options to control or delete cookies:

6.1 BROWSER SETTINGS

Most browsers allow you to:

• Block all cookies

• Block third-party cookies only

• Delete cookies after each session

• View and delete individual cookies

How to manage cookies by browser:

Chrome:
Settings → Privacy and security → Cookies and other site data
https://support.google.com/chrome/answer/95647

Firefox:
Settings → Privacy & Security → Cookies and Site Data
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Safari:
Preferences → Privacy → Cookies and website data
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Edge:
Settings → Privacy, search, and services → Cookies
https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

6.2 OPT OUT OF GOOGLE ANALYTICS

Install the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

Or adjust your Google Ads settings:
https://adssettings.google.com/

6.3 COOKIE CONSENT TOOL

When you first visit STAYFLIX, you'll see a cookie consent
banner. You can:

• Accept all cookies

• Reject optional cookies

• Customize your preferences

• Change your preferences anytime in Settings

6.4 WHAT HAPPENS IF YOU BLOCK COOKIES?

If you block or delete cookies:

✓ You can still browse STAYFLIX
✗ You cannot log in to your account
✗ Your preferences won't be saved
✗ Some features may not work properly
✗ We cannot remember your consent choices

Strictly necessary cookies cannot be disabled if you want to
use our platform.

7. OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use:

7.1 WEB BEACONS (PIXEL TAGS)

Small transparent images embedded in emails or webpages that
tell us:

• If you opened an email

• Which links you clicked

• Basic usage statistics

7.2 LOCAL STORAGE

Browser storage that holds data locally on your device:

• Larger storage capacity than cookies

• Does not expire automatically

• Not sent to server with every request

• Used for offline functionality and performance

7.3 SESSION STORAGE

Temporary storage that's deleted when you close your browser:

• Used for temporary data during your session

• Not shared across browser tabs

• Deleted automatically

You can clear local and session storage through your browser's
developer tools or by clearing browsing data.

8. COOKIES ON YOUR BOOKING WEBSITES

When you create a booking website through STAYFLIX, that
website may also use cookies:

• To remember guest preferences

• To enable the booking form

• To process payments through Stripe

• To track booking completions

As the owner of your booking website, YOU are responsible for:

• Displaying a cookie notice to your guests

• Obtaining necessary consents

• Complying with cookie laws in your jurisdiction

• Providing a cookie policy

STAYFLIX provides a basic cookie notice template you can
customize for your booking sites.

9. DO NOT TRACK (DNT)

Some browsers offer a "Do Not Track" (DNT) signal. Currently:

• There is no industry standard for how to respond to DNT

• We do not alter our cookie practices based on DNT signals

• We will monitor industry developments

You can control tracking through the methods described in
Section 6.

10. COOKIES AND GDPR (EU USERS)

If you are in the European Economic Area (EEA):

10.1 YOUR RIGHTS

You have the right to:

• Know what cookies we use

• Consent to non-essential cookies

• Withdraw consent at any time

• Access and delete your data

10.2 LEGAL BASIS

We use cookies based on:

• Legitimate interest (essential cookies)

• Your consent (analytics and optional cookies)

10.3 CONSENT

We will ask for your consent for non-essential cookies through
our cookie consent banner. You can:

• Accept or reject cookies

• Choose specific cookie categories

• Change your mind anytime

10.4 DATA TRANSFERS

Some cookies (like Google Analytics) may transfer data outside
the EEA. These transfers are protected by:

• EU Standard Contractual Clauses

• Privacy Shield Framework (where applicable)

• Adequacy decisions

11. UPDATES TO THIS POLICY

We may update this Cookie Policy when:

• We add or remove cookies

• Cookie laws change

• Our services change

When we make material changes:

• We'll update the "Last Updated" date

• We'll notify you via email or platform notice

• We may ask for renewed consent

Please review this policy periodically.

12. MORE INFORMATION ABOUT COOKIES

To learn more about cookies:

All About Cookies:
https://www.allaboutcookies.org/

Your Online Choices (EU):
https://www.youronlinechoices.eu/

Network Advertising Initiative:
https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options

International Chamber of Commerce (ICC) Guide:
https://iccwbo.org/content/uploads/sites/3/2017/04/ICC-UK-Cookie-guide.pdf

13. CONTACT US

If you have questions about our use of cookies:

Email: privacy@stayflix.io
Support: hello@stayflix.io

For GDPR-related inquiries:
Email: dpo@stayflix.io

Mailing Address:
[YOUR COMPANY NAME]
[YOUR STREET ADDRESS]
[CITY, STATE/REGION, POSTAL CODE]
[COUNTRY]

We aim to respond within 30 days.

© 2025 STAYFLIX. All rights reserved.